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Flagship workshop

Applied Practice Workshops

Scenario-based workshops that sharpen the judgement of experienced workers and teams on the situations that matter most.

Duration: Half day per workshop, available as a series

Who it is for

  • Experienced support workers, established teams, and team leaders who want capability built through practice rather than theory.

Topics included

  • Managing challenging situations and de-escalation
  • Communication under pressure
  • Team communication and handovers
  • Dignity, choice and control in everyday practice
  • Risk awareness in real settings

What workers will do

  • Work through provider-relevant scenarios and case walkthroughs
  • Practise responses through structured roleplay
  • Debrief decisions as a group with facilitator guidance
  • Agree practical commitments to take back on shift

What the provider receives

  • Attendance record for every participant
  • Certificate of completion for each attendee
  • A facilitator summary of themes and observations
  • Recommendations for the next workshop in the series

Delivery options

  • In person at your workplace
  • Live online

Final duration, inclusions and delivery are confirmed in your proposal, shaped around your organisation and cohort.

Looking for a single topic instead? Browse the individual training modules, or ask about provider-specific training.

Ready to plan a session?

Tell us about your cohort and we will come back with a proposal shaped around your organisation.